Can I still cancel my order?
Whether you can still cancel the car you already ordered depends on various factors such as time lapsed, order status and the leasing company.
Please contact fleetkennis to check whether your order can still be cancelled. If the car was ordered only recently, you can often still cancel without incurring costs: fleetkennis contact details
Related Articles
Can I order a car from stock?
Ordering a stock vehicle is possible in some cases. As long as the vehicle has not yet been registered and has no mileage, it is permitted to order a stock vehicle. Additionally, the delivery date must align with the end date of the current lease ...
A charging station through my employer. How does that work?
If you include a charging station for your new lease car in your order, it will be installed at your home. The charging station supplier will contact you before delivery of your new vehicle to make an appointment for an inspection. During this ...
Can I charge and refuel without a card?
Of course, it is possible that you are unable to use your fuel or charging card, because it is defective or because you have lost it. Fortunately, you can still use the MultiTankcard Next app in that case. MTc Next app Download the app for Android ...
I have not yet received a fuel and/or charging card
In most cases, you will receive the card and associated PIN before the delivery date of your new car. This process may be delayed at the supplier and you may not receive the card and PIN until 10 working days later. The card and PIN are sent ...
What should I do in case my car breaks down?
Make sure you get to safety as quickly as possible. Park the car as far to the right as possible, for example on the hard shoulder or as close to the crash barrier as possible; Turn on the hazard lights and/or place a warning triangle; Put on a ...