My car needs maintenance abroad. What do I do?
Always contact your leasing company for maintenance and (emergency) repairs. They will guide you in taking the necessary steps. The contact details of the leasing company can be found here: Contact details of leasing companies
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My car needs an APK. What do I do?
The periodic vehicle inspection (APK) is a legally required inspection for cars of a certain age. If you have received a message that your car needs to be inspected, you can schedule this with an official dealer of your choice. The article "Where can ...
Where can I go for maintenance?
For maintenance on your car, you can go to an official dealer of your choice or schedule it via: https://www.alphabet.com/nl-nl/onderhoud-pech-schade. An official dealer is the dealer of a specific brand and approved by the manufacturer of that ...
Can I refuel abroad?
If you are abroad on behalf of Van Oord and therefore driving business-related kilometers, you can use your fuel and/or charging card. However, it may happen that your card does not work abroad. Be prepared for this and ensure that you have ...
I'm going to pick up my new car, what should I pay attention to?
When you come to collect your new car, there are a few things you should pay attention to. We have made an overview for you with important points, namely: Make sure that the car is undamaged; Check your mileage; Make sure that the options you ordered ...
Can I purchase my lease car privately?
If you want to take over your employer's lease car, you can request the purchasing price from fleetkennis, starting 3 months before the lease contract expires. fleetkennis contact details.